Refund Policy – Swift Mobile Oil LLC

Last Updated: 12/3/25

At Swift Mobile Oil LLC, customer satisfaction is our top priority. This Refund Policy explains how we handle refunds, cancellations, and service-related issues.

1. General Policy

• All refunds are handled on a case-by-case basis.

• Refunds may be issued for services not performed as agreed, double charges, or errors in billing.

• Refunds for completed services are generally not provided unless a service issue occurs.

2. Service Cancellations

• You may cancel or reschedule an appointment at least 24 hours before your scheduled service without penalty.

• Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.

• To cancel or reschedule, contact us at:
  📧 Swift.mobile.oil.jax@gmail.com
  📞 (904) 717-0027

3. Refund Process

• Refund requests must be submitted via email or phone within 7 days of the service date.

• Once approved, refunds will be processed using the original payment method within 5–10 business days.

• Refunds do not include any third-party fees, shipping charges, or service-related convenience fees unless explicitly stated.

4. Service Issues

• If you are dissatisfied with a service due to quality, errors, or omissions, contact us immediately.

• We may offer a service correction, partial refund, or full refund depending on the circumstances.

5. Non-Refundable Items

• Completed services where work was performed as scheduled and requested.

• Appointments missed or canceled without proper notice.

• Any fees associated with third-party products or services provided during mobile visits.

6. Contact Information

For all refund requests, questions, or concerns, please reach out to us:
📧 Swift.mobile.oil.jax@gmail.com
📞 (904) 717-0027